If you log in we can give you more personalised cancellation instructions - but in a nutshell:

** If you upgraded via 2co.com

You can cancel on their website by looking up your order - https://www.2co.com/


** If you upgraded on iOS App store

From your iPhone/iPod/iPad - on the Home screen, tap Settings.
Tap iTunes & App Store.
Tap your Apple ID.
Tap View Apple ID. You might need to sign in.
Under Subscriptions, tap Manage.
If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID.
Tap the subscription that you want to manage.
Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

(Here is a guide if you need more help: https://support.apple.com/en-ap/HT202039)


** If you upgraded on the Google Play store

Go to payments.google.com
Along the left side of your screen, select Bills and accounts.
Select the subscription you want to cancel > Cancel subscription.

After logging in you can go to the Account page by clicking the top right drop-down menu and clicking "Account".

After confirming your password you can click either "Close account" or "Delete account"

Close account

Closing your account will make your profile seem like it has been deleted but retain all the information about the account so you can come back later and use it again. While your account is closed nobody can see your profile or reply to any messages you have sent. You are not visible in search and it is as if your account has been deleted.

Delete account

Deleting your account is permanent and it is not possible to restore a deleted account.

If you are having login problems please check the following:

** Use your email to log in not your username

** To use your phone number or email to login: FilipinaSingles Login

** Please make sure your password is the cOrReCt CaSe - DogBiscuits is not the same password as dogbiscuits

** Make sure your browser is not autocompleting an old or incorrect password

** Make sure you are logging in on the front page and not accidentally signing up for a new account

** Forgotton your password? You can reset it: following this link

** Please make sure your internet browser does not have any extensions or plugins which may interfere with the login process

If you have forgotton your password you can reset it: following this link. Please first try to reset the password for your username if you remember it as you may have used the email for other accounts previously.

If you have forgotton your username you can try to search your email for messages from FilipinaSingles. We put your username in every email we send. Also you can try a password reset using your email address.

After logging in you can go to the Account page by clicking the top right drop-down menu and clicking "Account".

After confirming your password you can confirm your email on that page and you should start receiving emails shortly after.

After logging in you can go to the Account page by clicking the top right drop-down menu and clicking "Account".

After confirming your password you can confirm your email on that page and you should start receiving emails shortly after.

You can block a user by contacting the site admin.

How to report a bad user

If a member is being more than just annoying such as threatening, or something that violates our site policies it is better to report them before you block them. You can click "Report profile" on their profile and a moderator will check them out. You may then block them afterwards.

If a member is being more than just annoying such as threatening, or something that violates our site policies it is better to report them before you block them. You can click "Report profile" on their profile and a moderator will check them out. You may then block them afterwards.

Please check the following before uploading a photo or it may be deleted or unable to upload:

*** The photo contains your face clearly (food, animals, your nice condo, your anatomy, your hot ex girlfriend, some celebrity you think you look like, your bike etc are not allowed)

*** Please make sure the photo is of filetype JPEG or PNG

*** Please make sure the photo is big enough - at least 200x200 pixels wide/high

*** If the photo is too sexual it may be automatically deleted. If it is way too sexual your account may be permanently blocked

*** Please make sure the file is not bigger than 5mb

*** Photos with links to other sites / watermarks will be deleted

*** Free members may upload a maximum of 3 photos, premium members can upload up to 50 photos

*** No children should appear anywhere in the photo

You can upload photos on the Edit Profile page after logging in